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Adidas Customer Care Number (India)
- All India Support Number: 1-800-120-3300
Official Website
Visit the Adidas India website
Customer Support Timing
- Support Hours: Monday to Sunday – 8:00 AM to 8:00 PM
Email Support
Important Support Links
Adidas Return Instructions
Adidas accepts returns if:
- Product is returned in original packaging
- Return is made within 14 days of purchase
- The “Tag Loop” (plastic tag with barcode) is intact. If it’s broken or missing, return is rejected
Note: This is to ensure product quality and avoid return of counterfeit or used items.
Important: Don’t accept delivery if the order box looks damaged.
Returns & Refunds Process
- Pickup is arranged within 72 hours of request
- Product usually reaches Adidas center in 2-7 working days
- Items must be unused and in original condition
- Use original box and place it in additional packaging to avoid shipping damage
- Items bought online must be returned online. Store items should be returned to the store
For full return rules, visit the return policy section on the website.
Return Policy for Face Covers
Face covers cannot be returned, exchanged, or refunded due to hygiene and safety reasons, unless there’s a manufacturing defect.
Grievance Officer
- Name: Nikhil Mahajan
- Designation: Digital Brand Commerce Senior Director
- Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana – 122001, India
- Email: [email protected]
- Phone: 1-800-120-3300
Nodal Officer
- Name: Nikhil Mahajan
- Designation: Digital Brand Commerce Senior Director
- Address: Plot No. 53, Sector-32, Institutional Area, Gurugram, Haryana – 122001, India
- Email: [email protected]
- Phone: 1-800-120-3300
Adidas India Head Office
Ground and 1st Floor, Olympia Building,
No 66/1, Bagmane Tech Park, CV Raman Nagar,
Bengaluru, Karnataka, India, Pin Code – 560093
Office Hours: Monday to Saturday, 9:00 AM to 5:30 PM
