CRED Customer Care Number

CRED is a renowned platform that rewards timely credit card payments and offers exceptional customer support. If you’re searching for how to contact CRED for queries, issues, or complaints, this guide provides all the details. From CRED customer care numbers to grievance resolution, here’s how you can get assistance quickly.

How to Contact CRED Customer Care?

1. Email Support
   • • For general queries, email: [email protected]
     • For grievances, contact:
       • [email protected]
       • [email protected]
2. Through the CRED App
   • Open the CRED app and tap on ‘Get Support’.
   • You can:
     • View recent conversations with the support team.
     • Browse FAQs for common queries.
     • Raise an issue if your query isn’t addressed.
   • For unresolved queries, tap on ‘Need More Help?’ and select your query topic to get personalized assistance.
3. CRED on Social Media
   • Facebook: @support.cred | @CRED.club.official
   • Instagram: @cred_club
   • Twitter: @CRED_support
   • LinkedIn: Visit CRED’s LinkedIn page.

Grievance Resolution Process

If your issue remains unresolved, escalate the matter:

1. Grievance Officer
   • Email the grievance officer at:
     • [email protected]
     • [email protected]
   • Fill out the online grievance form on the CRED website.
   • Expect resolution within 30 working days.
2. UPI Transaction Issues
   • Step 1: Email [email protected].
   • Step 2: If unresolved, contact third-party providers like NPCI.
   • Step 3: Lodge a complaint online with the Ombudsman for Digital Complaints.

Returns and Replacements

For assistance with product returns or replacements, refer to the detailed policy in the CRED app or contact customer support.

Frequently Asked Questions (FAQs)

Q1: How can I contact CRED customer care?
You can email [email protected] for general queries or use the ‘Get Support’ option in the app.

Q2: What should I do if my issue isn’t resolved?
Escalate your issue to the grievance officer by emailing [email protected].

Q3: How do I resolve UPI-related complaints?
Start by contacting [email protected]. If unresolved, escalate to third-party providers or the Ombudsman.

Why Choose CRED Support?

• Fast Response: CRED’s support team is known for addressing issues quickly.
• Multiple Channels: From in-app support to social media, assistance is easily accessible.
• Comprehensive Grievance Redressal: CRED ensures all complaints are resolved effectively.

For more information, visit the official CRED website: cred.club.