Looking for the Croma customer care number to resolve your queries or complaints? This guide provides all the details you need, including toll-free numbers, WhatsApp support, email contacts, and links to essential services like returns, shipping, and grievance redressal.
Croma Customer Care Numbers
- Toll-Free Numbers:
- 1800 572 7662: For all general queries.
- All India Numbers:
- 040-4651 7910: Contact Support.
- 1860 2662 7662: For product and service support.
- WhatsApp Support:
- 94525 94525: Chat with Croma for instant assistance.
Croma IVRS Menu (1800 572 7662)
Easily navigate through Croma’s Interactive Voice Response System (IVRS) to address specific needs:
- Press 1: For store orders.
- Press 2: For online purchases.
- Press 3: For product inquiries and store locations.
- Press 4: For e-waste disposal.
Croma Customer Support Email
For written queries or support, contact:
[email protected]
Essential Customer Support Links
- Contact Form: Submit your queries or complaints.
- Branch Locator: Find a Croma store near you.
- FAQ Section: Browse common questions and answers.
Grievance and Nodal Officer Contacts
If your issues remain unresolved, escalate them:
- Grievance Officer: [email protected]
- Nodal Officer: [email protected]
Croma Shipping Policy
- Delivery Timeline: Products are delivered within 7 working days.
- Shipping Charges: Free for all products.
- Courier Service: Reputed providers ensure safe and timely delivery.
For detailed information, visit the Shipping Policy page.
Croma Returns and Cancellation Policy
You can request a return if:
- The product is damaged.
- There are missing parts/accessories.
- The product differs from your order.
Refunds are available for delayed or undelivered items. To learn more, visit the Return Policy page.
Croma on Social Media
Stay connected for updates, offers, and support:
Frequently Asked Questions (FAQs)
Q1: What is the toll-free number for Croma?
You can call 1800 572 7662 for any queries or support.
Q2: How do I contact Croma via WhatsApp?
Message 94525 94525 for quick support.
Q3: How do I file a grievance?
Email the grievance officer at [email protected].
Why Choose Croma Customer Support?
- Convenience: Multiple channels, including WhatsApp, toll-free numbers, and email.
- Transparency: Clear policies for returns, shipping, and grievance resolution.
- Accessibility: Comprehensive support through IVRS and FAQs.
For more details, visit Croma’s official website: Croma.com.
