Are you finding out about Federal Bank Customer Care Number? This is the right place where you get the Federal Bank Customer Care Number with just a few clicks.
Toll-Free Customer Care Numbers
- 1800 425 1199 – For Phone Banking/Report Unauthorised Transactions
- 1800 420 1199 – Alternate Number for Phone Banking/Unauthorised Transactions
All India Bank Contact Numbers
| Service | Contact Number |
|---|---|
| WhatsApp Banking | 96337 00800 |
| SMS Registration for Missed Call Balance Enquiry | 98950 88888 |
| Missed Call Balance Enquiry | 84319 00900 |
| Missed Call Mini Statement | 84316 00600 |
| Reset/Generate Debit Card PIN | 0484-671 6700 |
| Alternate Number for Debit Card PIN Reset | 0484-284 6699 |
International Customer Care Numbers
- +91-484-2630994 – Main support for customers abroad
- +91-484-2630995 – Alternate number for international customers
- +91 080-61991199 – Queries related to remittance from abroad
Digital Banking Options
- Official Website: www.federalbank.co.in
- iOS Mobile App (FedMobile): Download from App Store
- Android Mobile App (FedMobile): Download from Play Store
IVRS Menu Options
Call 1800 425 1199 or 1800 420 1199 and follow these options:
- Press 1: To report unauthorised transaction
- Press 2: For general banking services
- Press 3: For credit card services
 Email Support
- General Queries: [email protected]
- Complaints: [email protected]
Important Online Services
- Contact Form – Request a call back
- Branch/ATM Locator – Find nearest branch/ATM
- FAQs – Frequently asked questions
- Forms Center – Download banking forms
Bank SMS Banking Services
Send SMS to 9895088888 or 5676762 from your registered mobile number:
| Service | SMS Format |
|---|---|
| Balance Enquiry | BAL <space> myshortno |
| Mini statement | TXN <space> myshortno |
| Block Debit Card | BLOCK <space> Last four digits of Debit Card |
| Cheque book request | CBR <space> myaccount |
| Cheque Status Enquiry | CPS <space> myshortno <space> Cheque |
| FedBook Registration | FEDBOOK <space> myaccount |
Missed Call Services
| Service | Contact Number |
|---|---|
| Account balance | 8431900900 |
| Mini statement | 8431600600 |
| Check eligibility for Debit Card EMI | 7812900900 |
| Register for WhatsApp Banking | 8095500077 |
Important Email Contacts
| Service | Email Address |
|---|---|
| Mobile Banking | [email protected] |
| ATM Services | [email protected] |
| NRI Account Opening | [email protected] |
| FedNet Internet Banking | [email protected] |
Blocking Your Debit Card
- Contact Center:
- From India: Call 18004251199 or 18004201199
- From abroad: Call +91-484-2630994 or +91-484-2630995
- Email: [email protected]
- FedMobile (Mobile Banking):
- Go to Account Services → Manage Debit Card
- Select the card you want to block
- Click “Block this card”
- FedNet (Internet Banking):
- Go to Debit Card Services → Block Debit Card
- Select the card to block
- Click Submit
- SMS Banking:
- Send SMS to 5676762 or 9895088888
- Format: BLOCK <space> Last Four Digits of Debit Card
- Branch Visit: Visit your nearest Federal Bank branch
Reporting Unauthorised Transactions
- Call Contact Center: 1860-419-1199
- Email: [email protected]
- SMS: Send NO <space> last four digits of account number to 9895088888
- Online: Report unauthorised transaction online
Federal Bank Grievance Redressal Process
Level 1: Basic Support
- Call: 18004251199 or 18004201199
- Email: [email protected]
- Online Complaint Form
- Visit nearest branch
Level 2: Regional Office Support
If issue not resolved, contact regional offices:
| Region | Address | |
|---|---|---|
| Ahmedabad | [email protected] | Federal Bank, Ahmedabad Regional Office, 401, RBS, Opp. H K College Ashram Road, Ahmedabad, Gujarat-380009 |
| Wayanad | [email protected] | First floor, Ganga Building, Areacode, Malappuram, Kerala-673639 |
Level 3: Zonal Office Support
If still unresolved, contact zonal offices:
| Zonal Office | Address | |
|---|---|---|
| Bangalore | [email protected] | Federal Bank, Bangalore Zonal Office, 1st Floor, Halcyon Complex,No.9, St.Marks Road, Bangalore- 560001 |
| Thiruvananthapuram | [email protected] | Federal Bank, P.B. No. 303, Federal Towers, M.G.Road, Statue- 695 001 |
Level 4: Grievance Officer
- Contact No.: 0484-2866511
- Email: [email protected]
- Address: The Federal Bank Ltd. 2nd Floor, Municipal Building, Aluva, Ernakulam, Kerala, India, 683101
Level 5: Nodal/Principal Officer
- Contact No.: 0484-2626366
- Email: [email protected]
- Address: The Federal Bank Ltd. Federal Towers, Aluva, Ernakulam, Kerala, India, 683101
Level 6: RBI Ombudsman
If still unsatisfied, contact RBI Ombudsman:
- Address: Reserve Bank of India, 4th floor, Sector 17, Chandigarh, 160017
- RBI Contact Centre: 14448
- RBI Ombudsman Complaint Portal
- Smart ODR Portal
Specialized Federal Bank Support Services
NEFT/RTGS Queries
Contact Federal Bank Premium Banking Services:
- Contact No.: 18002582566, 040-67284302
- Email: [email protected]
- Timings: Mon-Sat, 9am-6pm
Fraud Related Queries
Contact Numbers:
- 0484-2771000 to 0484-2771006
- 9048333131
- 04846-927100 to 04846-927107
MSME Complaints
Contact Nodal Officer for MSME:
- Name: Sri Rathish.R (Vice President Business Banking)
- Tel.: 0484 – 2201639
- Email: [email protected]
- Address: 6th Floor, Federal Towers, Ernakulam – 682031
Head Office
- Address: The Federal Bank Ltd, Federal Towers, P O Box No.103, Aluva, Ernakulam, Kerala, India 683101
- Contact No.: 0484-2623698, 0484-2622263
- Fax: 04842623119, 0484-2626366
