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Contact Details
Toll-Free Number: 1800 209 6555 (Mon-Sat, 9 AM – 6 PM)
All India Number: 0124-477 4700
Website
IVRS Menu (1800 209 6555)
- Press 1: For HMS device, 9X Pro, 9A, 9F
- Press 2: For other mobile and tablet
- Press 3: For Laptop or PC
- Press 4: For Smart Watch, Dongle, Smart Band, Router
- Press 5: For Order-related Enquiry
- Press 6: For Electronic Waste Information
Email Support
- General Queries: [email protected]
- Support: [email protected]
- Services: [email protected]
Important Links
Return & Warranty Information
For return or warranty claims, contact 1800 209 6555 or email [email protected].
- Returns accepted within 7 days for direct purchases.
- Returns accepted within 10 days for e-commerce platform purchases.
- 12-month warranty on all products.
- Warranty does not cover accidental damage or natural calamities.
- Warranty void if IMEI, serial number, or warranty seal is tampered with.
Office Address
Huawei Telecommunications (India) Co. Pvt. Ltd.
Cyberscape, 1st, 9th, 10th and 11th Floor,
Sector 59, Gurugram, Haryana 122102
