Are you finding out about KCCL Digital TV Contact Number? This is the right place where you get the KCCL Digital TV Contact Number with just a few clicks.
Toll free Number(s)
- 1800 419 5755 (Primary customer support line)
All India Number(s)
- 0480-2755 755 (Alternate customer support number)
Website
Visit the official KCCL Digital TV website for more information about services and account management.
- [email protected] (For general customer support queries)
Important Links
- All Services – Overview of KCCL Digital TV services
- Customer Service – Support and assistance
- Register Complaint – File a complaint online
Grievance Redressal
Level 1
If you have any query or complaint regarding KCCL Digital TV:
- First contact customer care at 1800 419 5755 or 0480-2755755
- Email your complaint to [email protected] (resolution within 48 hours)
- You can also send your query via post/courier or walk-in to your nearest branch office
Time limits for complaint resolution:
- All complaints: Within 48 hours
- No signal error: Within 24 hours (maximum 3 days)
- Billing related: Within 48 hours (maximum 7 days)
- Refunds: Within 30 days of complaint receipt
- Malfunctioning STB: Repair within 24 hours or replacement (if covered under warranty/hire purchase/rental)
Level 2
If you’re not satisfied with Level 1 resolution, contact the Nodal Officer:
- Availability: Monday-Saturday, 10:00 am to 7:00 pm
- Email: [email protected]
Address
Kerala Communicators Cable Limited
142 H 1 A, First Floor, COA Bhavan
4th Cross Road, Thoundayil Lane
Panampilly Nagar, Cochin-682036
Phone: 0480-2080001
