Kotak Mahindra Bank Customer Care Numbers
General Banking Services:
- 1860 266 2666 (Banking & Credit Card queries)
- 1800 209 0000 (Fraud/Unauthorized Transactions)
- 1800 266 6666 (Privileged Customers)
Specialized Services:
- Car Finance: 1800 209 5732 (Mon-Fri, 9:30 AM – 6:30 PM)
- SME Banking: 1800 209 5600
- NETC FASTag: 1800 3006 9090 (9 AM – 8 PM, All Days)
- Missed Call Service: 9718566655 (Instant WhatsApp Banking Updates)
International Helpline:
- From Abroad: +91 22 6600 6022
- Toll-free for USA: 1855-3656767
Kotak Mahindra Bank WhatsApp Support
- Commercial Loan Queries: 022-6686 673
- Banking Support: 9029106060
Kotak Bank SMS Banking Keywords
Send SMS from your registered mobile number to 9971056767 or 5676788. Examples:
- BAL: Check account balance
- TXN (space) last 4 digits of Account Number: Last 3 transactions
- ATM (space) Pincode: Nearest ATM
- BRANCH (space) Pincode: Nearest branch location
How to Report Fraud or Unauthorized Transactions
- Call: 1800 209 0000
- Email: [email protected]
IVRS Navigation for 1860 266 2666
- Press 1: Report fraud (Banking or Credit Card)
- Press 2: Credit card-related issues
- Press 3: Connect to a customer care representative
Grievance Redressal Mechanism
- Level 1: Call 1860 266 2666 or visit a branch.
- Level 2: Email or send a grievance form to the provided address.
- Level 3: Contact the Nodal Officer via email or phone.
- Level 4: Escalate to the Principal Nodal Officer for unresolved issues.
Branch and ATM Locator
Visit the Kotak Branch Locator to find nearby branches and ATMs.
Website and Important Links
Follow Kotak Mahindra Bank on Social Media
Why Choose Kotak Mahindra Bank?
Kotak Mahindra Bank provides 24/7 support, including a robust grievance redressal mechanism, secure banking options, and digital banking solutions like WhatsApp Banking and SMS services for convenience.
