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All India Helpline
- Â 020-7153 0214 (Monday to Friday, 9 AM to 7 PM)
Email Support
- General Support: [email protected]
- Account/Subscription: [email protected]
- Free Trial: [email protected]
Official website
Install App
Quick Links
How to Get Help from Kuku FM Support
1. For Technical Issues or App Problems
- Call the customer care number: 020-7153 0214 during working hours
- Use the in-app “Help” section (Profile → Help & Support)
- Submit a query via their online contact form
2. For Subscription & Payment Issues
Include these details in your email to [email protected]:
- Your registered mobile number/email
- Transaction ID (from payment receipt)
- Screenshot of the issue (if any error appears)
Refund & Cancellation Policy
| Request Type | Time Limit | Process |
|---|---|---|
| New Subscription | Within 24 hours | Email to [email protected] |
| Auto-Renewal | Within 3 days | Request via app or email |
Note: Refunds take 8-11 working days to reflect in your original payment method.
Office Address
Registered Office:
Mebigo Labs Private Limited (KukuFM)
91springboard, Godrej and Boyce, Gate No 2,
Plant No. 6, LBS Marg, Opposite Vikhroli Bus Depot,
Mumbai – 400079
