Are you looking for the Levis Customer Care Number? This is the right place to get Levis Customer Care details in a few clicks.
Toll Free Numbers
- 1800-123-5384 (For Online Orders, Mon-Sat: 10AM – 6PM)
- 1800-1020-501 (For Store Queries, Mon-Sat: 10AM – 6PM)
Email Support
- [email protected] (For Customer Care)
- [email protected] (For Order Escalation)
Website
Important Links
Buy Online
You can also buy Levis products online through the official website and e-commerce platforms like Flipkart, Amazon, and Myntra.
Return Policy
- Items must be returned within 10 days of delivery in original condition (unworn, unwashed, unaltered, with all tags).
- Final sale, promotional, or opened package items cannot be returned or exchanged.
- Returns are not available for promo codes NORETURN and BUY1GET1.
- Defective or damaged items within 15 days of delivery are eligible for assessment and refund.
- Missed return pickup attempts will be retried once; after two failed attempts, the request is canceled.
- Refunds are credited to the original payment method within 15 days (bank processing times may vary).
- COD order refunds will be issued via bank/UPI transfer only.
Item Damaged During Shipment
- Contact Customer Care within 1 week for a full refund of damaged shipments.
- Follow the return instructions for assessment and validation.
Exchange Policy
- Exchanges allowed within 10 days of order confirmation, subject to availability.
- Returned items must be unworn, unwashed, unaltered, and with all tags attached.
- If the exchange product costs more, pay the difference; if less, the balance is issued as a Levi.in gift card.
- Exchange valid only for online purchases on Levi.in.
- Items bought on sale or promotion are eligible for exchange only, not returns or refunds.
- Only one exchange request is allowed per order.
