Are you finding out about Ninety One Cycles Customer Care Number? This is the right place where you get the Ninety One Cycles Customer Care Number with just a few clicks.
Ninety One Cycles Customer Care Number
Customer Support Number: 75067 53847
Availability: Monday – Friday, 10 AM – 7 PM
Official Website
Visit the official website for more details: outdoors91.com
IVRS Menu Options
- Press 1: If you are looking to purchase a Ninety One cycle.
- Press 2: If you are an existing customer and own a Ninety One cycle.
- Press 3: For information on local stores.
- Press 4: If you are interested in becoming an official dealer.
- Press 5: For collaboration opportunities.
- Press 6: To speak directly to a customer service agent.
- Press 7: To repeat the message.
Email Support
For specific queries, you can also reach out via email:
- General Inquiries: [email protected]
- Service Queries: [email protected]
Important Links
Warranty Information: Ninety One offers a 2-year warranty on battery packs and 5-year warranty on e-bikes.
Grievance Redressal Process
If you need further assistance or have an unresolved issue, follow this two-level grievance process:
Level 1
Contact customer support directly at 75067 53847 or email at [email protected].
Expected Resolution Time: Within 15 working days
Level 2
If not satisfied, you can escalate your concern to the Grievance or Nodal Officers:
- Grievance Officer Email: [email protected]
- Nodal Officer Email: [email protected]
Expected Resolution Time: Within 3 working days
Corporate Office Address
Alphavector (India) Private Limited
101–108, 10th Floor, City Center, Swastik Cross Road, C.G. Road,
Navrangpura, Ahmedabad, Gujarat – 380009
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