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All India Number
- +91 77430 06540 (Support Line, Mon-Sat, 9am-6pm)
Email Support
- [email protected]Â (For customer support)
Website
Important Links
Returns Policy
- Items must be unused, unwashed, with original tags and packaging.
- Shipping charges are non-refundable.
- A Logistics Fee of ₹100 will be deducted per return request to cover reverse shipping and handling costs.
- COD orders are refundable as Store Credits, which can be directly used at checkout on Pronk.in.
- Prepaid order refunds will be credited back to the original payment method after deducting the ₹100 Logistics Fee.
Exchanges
- Exchanges are accepted for size or product changes within 10 days, subject to stock availability.
- A Logistics Fee of ₹100 will apply per exchange request to cover pickup and reshipping charges.
- Exchanges will be processed once the returned product passes our quality inspection.
Corporate Address
Unito Retail Pvt. Ltd.
12th Floor, Room No. 14, Chatterjee International Centre Building,
33 A, J L Nehru Road, Kolkata – 700071, West Bengal, India
Business Hours
Monday to Saturday: 9am-6pm
