Are you finding out about RailTel Corporation India Limited Contact Number? This is the right place where you get the RailTel Corporation India Limited Contact Number with just a few clicks.
Toll Free Numbers
- 1800 11 7245 (For RailTel NOC – Network Operations Center)
- 1800 1039 139 (For RailWire broadband services)
Website
Visit the RailTel Corporation official website.
IVRS Menu Options
When calling RailTel’s IVRS systems, use these menu options to reach the right department:
For IVRS Number: 1800 117 245
- Press 1: For FBNS and internet services
- Press 2: For leased line services
- Press 3: For telepresence services
- Press 4: For data center services
For IVRS Number: 1800 103 9139
- Press 1: For RailWire Broadband services
- Press 2: For Railway Station WiFi services
For general inquiries and support:
- [email protected] (Primary contact email)
Mobile App
Download the official RailTel RailWire app for Android:
Important Links
- Feedback Form – Share your experience with RailTel services
- Enquiry Form – Submit your questions or service requests
- Frequently Asked Questions – Find answers to common queries
Regional Offices Contacts
Find contact details for RailTel offices across India, organized by region:
Eastern Region
- Kolkata (Regional Office)
RailTel Corporation of India Ltd.
Eastern Region, 19th Floor, Aurora Waterfront Building,
Plot no. 34/1, Block -GN, Sector – V,
Salt Lake City, Kolkata -700091, West Bengal.
Contact No.: 033-44041499
Fax: 033-44041499 - Bhubaneswar (Territory Office)
RailTel, 1st Floor, Annex Building, B Block, RailVihar,
Chandrashekharpur, Bhubaneswar -751023 - Guwahati (Territory Office)
RailTel, 3rd Floor, Ramanand Tower (Federal Bank Building,
Opposite Hotel Nandan), G S Road,
Palton Bazaar, Guwahati-781007, Assam - Patna (Territory Office)
RailTel, 2nd Floor, Telecom Hub, Patna,
Near RRI Building, Karbigahia End Of Patna Jn,
Pin-800001, Bihar - Ranchi (Territory Office)
RailTel, Opposite Ranchi Railway Station,
P.O – Chutia, Ranchi, Jharkhand 834001 - Raipur (Territory Office)
RailTel, Wireless Colony, Old MW Building,
SEC Railway, Bilaspur, Chhattisgarh 495004 - NJP (Territory Office)
RailTel, Telecom Complex, Beside Siliguri Junction,
RPF Thana, P.O.-Pradhanagar,
Dist: Darjeeling, West Bengal 734013
Northern Region
- New Delhi (Regional Office)
6th Floor, IIIrd Block, Delhi Technology Park,
Shastri Park, Delhi-110053
011-22185933, 011-22185934,
Fax: 011-22185978 - Chandigarh (Territory Office)
Microwave Complex, Railway Telephone Exchange
Railway Station, Chandigarh – 160102 - Lucknow (Territory Office)
Railtel, Exchange Building, 1st Floor, DRM Office,
NE Railway, Ashok Marg, Hazratganj, Lucknow-226001 - Jaipur (Territory Office)
Microwave Tower Complex, Railway Colony
Ganpati Nagar, Jaipur-302006 - Prayagraj
2nd floor, Microwave building, Microwave tower campus,
behind DRM office, smith road, prayagraj- 211001 - NCR Territory
Northern Railway Microwave Complex, 2nd Floor
Thompson Road Railway Colony, near New Delhi
Railway Station, New Delhi – 110002. - Delhi (Regional Office)
6th Floor, 3rd Block, Delhi Technology Park,
Shastri Park, Delhi-110053 - CNOC/NOC (New Delhi)
6th Floor, Block III, Delhi IT Park, Shastri Park,
New Delhi-110053
011-22185933, 011-22185934,
Fax: 011-22185978
Southern Region
- Hyderabad (Regional Office)
1-10-39 to 44, 6A, 6th Floor, Gumidelli Towers,
Begumpet Airport Road, Opp. Shoppers Stop,
Hyderabad- 500 016
Contact No.: 040-27788000
Fax: 040-27820682 - Chennai (Territory Office)
No. 275E, 4th Floor, E.V.R. Periyar High Road,
Office of the Chief Administrative Office, Southern
Railway, Egmore, Chennai – 600008
Contact No.: 044-26481271
Fax: 044-26481272 - Bangalore (Territory Office)
RailTel, 6/1, 12th Main, Vasanth Nagar,
Opp mount Carmel College gate 1 Road,
Bangalore – 560052
Contact No.: 8022353448 - Ernakulam (Territory Office)
1st Floor, Eastern Entry Tower,
Ernakulam South Railway Station,
Kochi – 682016. - Vijaywada (Territory Office)
RailTel, 3rd floor, Microwave station, DRM
Compound, SCR, Vijayawada- 520001
Western Region
- Mumbai (Regional Office)
RailTel, Western Railway Microwave Complex,
Senapati Bapat Marg, Mahalakshmi, Mumbai-400013
Contact No.: 022-24923907
Fax: 022-24923913 - Bhopal (Territory Office)
RailTel, Plot No. 17, 1st Floor, Near Shahpura
Thana, E-8 Extension, Raghunath Nagar,
Bhopal (Madhya Pradesh) Pin 462039
Contact No.: 0755-2428644 - Ahmedabad (Territory Office)
15th Floor, GIFT Tower-1, Road-5, Zone-5C,
GIFT City, Gandhinagar, Gujarat-382355.
Contact No.: 01242714000 - Nagpur (Territory Office)
RailTel, 417,418 – 3rd Floor, SEC Rly
DRM Office, Kingway, Nagpur 440001
Regional Offices Management Contacts
For specific departmental inquiries, you can contact these RailTel officials directly:
Eastern Region
- Principal Executive Director/Eastern Region: [email protected]
- General Manager/Project: [email protected]
- Joint General Manager/RailWire/ER: [email protected]
- Joint General Manager (Territory Manager)/Guwahati: [email protected]
- Joint General Manager (Territory Manager)/Kolkata: [email protected]
- Group General Manager (Territory Manager)/Bhubaneshwar: [email protected]
- Sr. Deputy General Manager (Territory Manager)/Patna: [email protected]
- Joint General Manager (Territory Manager)/Ranchi: [email protected]
- Sr. Dy. General Manager/Finance: [email protected]
- Sr. Dy. General Manager / Projects: [email protected]
- Sr. Dy. General Manager / O and M: [email protected]
- Sr. Dy. General Manager / Mktg: [email protected]
- Sr. Dy. General Manager / Railwire and Mktg: [email protected]
Northern Region
- Principal Executive Director/NR: [email protected]
- Executive Director/Mktgd TM/JP: [email protected]
- Group General Manager/Tech/ NR/ RCIL: [email protected]
- Group General Manager (POM) / NR /RCIL: [email protected]
- General Manager and TM/ Delhi NCR: [email protected]
- General Manager/Mktg/NR: [email protected]
- Joint General Manager/Implementation: [email protected]
- Joint General Manager/NTP: [email protected]
- Joint General Manager/Finance: [email protected]
- Sr. Dy. General Manager and TM/ Prayagraj: [email protected]
- Sr. Dy. General Manager/Mktg. / Lucknow: [email protected]
- Sr. Dy. General Manager and TM / Delhi: [email protected]
- Sr. Dy. General Manager/O and M: [email protected]
- Sr. Dy. General Manager/Implementation: [email protected]
- Sr. Dy. General Manager/Tech: [email protected]
- Sr. Dy. General Manager: [email protected]
- Sr. Dy. General Manager/Proj: [email protected]
- Sr. Dy. General Manager/O and M/LKO: [email protected]
- Sr. Dy. General Manager/Jammu: [email protected]
- Sr. Dy. General Manager/MPLS/NOC: [email protected]
- Sr. Dy. General Manager/Finance: [email protected]
- Sr. Dy. General Manager/Finance: [email protected]
Southern Region
- Principal Executive Director/Southern Region: [email protected]
- Executive Director/ SB: [email protected]
- Group General Manager/General Admin/Secundrabad: [email protected]
- General Manager/ TM/ SBC: [email protected]
- GM/TM/SC and BZA: [email protected]
- Joint General Manager/ Marketing: [email protected]
- Jt.GM/Projects: [email protected]
- TM/Jt.GM/ERS: [email protected]
- Sr. Dy.General Manager/Projects: [email protected]
- Jt.GM/DC: [email protected]
- Jt.GM/NOC: [email protected]
- Sr. Dy.General Manager/Projects: [email protected]
- Sr. Dy.General Manager/Mktg: [email protected]
- Sr. Dy.General Manager/Tech-Mktg: [email protected]
- Sr. Dy. General Manager/Finance: [email protected]
- GGM/PoM: [email protected]
- GGM/ Rly: [email protected]
- Sr.DGM/Finance: [email protected]
Western Region
- Principal Executive Director / Western Region: [email protected]
- Executive director /Territory Manager – Bhopal and Nagpur: [email protected]
- Group General Manager/Projects and Territory Manager/Ahmedabad, Mumbai: [email protected]
- Group General Manager/Marketing: [email protected]
- General Manager/O and M/Bhopal: [email protected]
- General Manger/Projects: [email protected]
- Joint General Manager/Finance: [email protected]
- Joint General Manager /Mumbai: [email protected]
- Sr. Deputy General Manager/Marketing/Bhopal: [email protected]
- Sr. Deputy General Manager/ Railway Projects: [email protected]
- Sr. Dy. General Manager/Finance: [email protected]
- Sr. Deputy General Manager/Projects: [email protected]
- Sr. Deputy General Manager/NOC: [email protected]
- Sr.Deputy General Manager/ O and M and F and I: [email protected]
- Sr.Deputy General Manager/ Ahmedabad: [email protected]
- Sr.Deputy General Manager/Admin: [email protected]
- Sr. Deputy General Manager/Marketing/Mumbai: [email protected]
Vigilance Contact Details
For vigilance-related matters:
- Contact No.: 011-22900600
- Fax: 011-22900699
- Address: RailTel Corporation of India Ltd.,
Plate-A, Floor 6th, Office Block-2, East Kidwai Nagar,
New Delhi – 110023
Network Operating Center (NOC) Contacts
For technical support regarding network services:
For query/complaints regarding Data Network (MPLS/NGN)
- New Delhi-CNOC
Phone: 011-23220500, 011-23220504
Fax: 011-23233027
Other Helpdesk: 011-23230345, 011-23230380, 011-65358542
Email: [email protected] (For MPLS),
[email protected] (For NGN)
Address: 3rd Floor, Microwave Complex,
Thomson Road, New Delhi-110002
For query/complaints regarding Transmission Network (SDH)
- New Delhi-NOC
Phone: 011-23236402, 011-64729465
Fax: 011-23233027
Other Helpdesk: 011-23236406, 011-64729465
Email: [email protected],
[email protected]
Address: RailTel Corporation of India Ltd.,
3rd Floor, Microwave Complex,
Thomson Road, New Delhi-110002 - Kolkata-NOC
Phone: 033-22138653, 033-22138654
Email: [email protected]
Address: 14, Strand Road, Kolkata-1 - Secundrabad-NOC
Toll Free: 18004252979
Phone: 9866247960, 9701300091
Email: [email protected]
Address: RailTel Corporation of India Ltd.,
2nd Floor, B-Block, Railway Nilayam,
South Central railway Hqr., Secundrabad-500071 - Mumbai-NOC
Phone: 022-24950004, 022-24950008
Other Helpdesk: 022-24950023, 022-24950028, 9004444153
Email: [email protected]
Address: 1st floor, Western Railway MW complex
Senapati Bapat Marg, Mahalaxmi, Mumbai
CPIO/APIO Contact Details
For Right to Information (RTI) queries:
- Contact No.: 011-22900600
- Fax No.: 011-22900699
- Address: NBCC Building, Office Tower-2, 6th Floor,
Plate-A, East Kidwai Nagar, New Delhi-110023
Office Address
- Registered/ Corporate Office
Contact No.: 011-22900600
Address: Plate-A, 6th Floor, Office Block Tower-2,
East Kidwai Nagar, New Delhi-110023
Fax No.: 011-22900699 - Gurugram Office
Contact No.: 0124-2714000
Address: 143, Institutional Area, Sector-44,
Gurugram – 122003, NCR (India)
Fax No.: 0124-4236084