Looking for Telkom Customer Care Number? Whether you need assistance with WiFi installation, billing issues, or account queries, we’ve got you covered. Telkom offers several ways to get in touch, including phone numbers, emails, and social media channels. Below are all the contact details you need.
Telkom Contact Information
Telkom offers a variety of support channels for customers in South Africa. Below are the most commonly used numbers and email addresses for various inquiries:
Phone Numbers:
- Customer Service: +27 811 0210
- Emergency / Hotline: +2 780 012 4000
- Telkom Crime Hotline: +2 780 012 4000
- Business Customer Service: +27 813 0591
- SMS Support: +2 781 160 9902
- WhatsApp Support: +27 811 0217
- General Info: +278 108 1180
- Sales / Reservations: +27 811 0213
- Mobile (free from Telkom Mobile): 081180
- Home Service (free from Telkom Landline): 10213
- Business Sales (free from Telkom Landline): 10213
- Business Service (free from Telkom Landline): 10217
Telkom Email Contacts:
- Customer Service: [email protected]
- Investor Relations / Franchising: [email protected]
Why Do People Contact Telkom?
Many customers contact Telkom for the following reasons:
- Product/Service Issues (e.g., WiFi installation, data not working, router not working)
- Billing and Payment Issues (e.g., payments, billing discrepancies, debit orders)
- Account Issues (e.g., account suspension, subscription cancellations)
- SIM Card Issues (e.g., registration, SIM card not getting data, blocking a SIM card)
- Refunds and Payments (e.g., duplicate payments, refund requests)
Telkom Corporate Office
Telkom SA SOC Limited
61 Oak Avenue, Centurion, Gauteng, South Africa
Telkom Social Media Channels
Connect with Telkom via their official social media profiles:
Telkom Website
Visit Telkom’s official website for more details: www.telkom.co.za
Telkom Help Center
For further assistance, check out the Telkom Help Center.
Telkom Operating Hours
Monday – Friday: 7:00 AM – 10:00 PM
