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Customer Support
Toll-Free Number: 1800 103 6286 (9 AM – 9 PM)
All India Number: 080-6885 6286 (For Queries)
Website
IVRS Menu
- Press 1: For Product Detail Specification
- Press 1: For Redmi Phones
- Press 2: For Order Related Query
- Press 1: For Mi.com
- Press 2: For Mi Home
- Press 3: For Flipkart, Amazon
- Press 3: For Service Related Query
- Press 1: For Repair Request
- Press 2: For New Installation or Demo Query
- Press 3: For Technical Query and Complaint
- Press 4: For Spare Part or Service Centre Information
Email Support
General Queries: [email protected]
Install Mi Store App
Important Links
Grievance Redressal
If you have any unresolved queries, contact:
Phone: 080-68856286 (Mon-Sat, 9 AM – 6 PM)
Email: [email protected]
You can also fill out the Complaint Form (Response within 2 working days).
Return and Refund Policy
You can return your product within 10 days of receiving it.
Refunds will be processed within 3 days after the product reaches the warehouse.
